1. Information We Collect

We collect information that helps us provide better educational services focused on position sizing in trading. The data we gather falls into several categories.

Personal Identification Information

When you register for our learning programs or contact us, we collect basic details like your name, email address, phone number, and sometimes your location within Thailand. This helps us communicate effectively and tailor our educational content to your needs.

• Full name and preferred contact method
• Email address for course updates and communications
• Phone number (optional, for time-sensitive program information)
• Geographic location within Thailand for regional event notifications

Technical and Usage Data

Our website automatically collects certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our educational resources. We use this data to understand which content resonates most with our students.

Educational Progress Information

For enrolled students, we track course completion rates, assessment results, and participation in events. This isn't about surveillance — it helps us understand if our teaching methods work and where students might need additional support.

2. How We Use Your Information

Every piece of data we collect serves a specific purpose related to improving your learning experience or maintaining our service quality.

We never sell your personal information to third parties. Period. Our business model relies on providing quality education, not monetizing student data.

3. Data Sharing and Third Parties

We occasionally share information with carefully selected partners, but only when necessary for operating our educational platform.

Service Providers We Work With

Our email service provider handles course communications. Our hosting company stores website data. Sometimes we use analytics tools to understand how students interact with our content. These partners have contracts requiring them to protect your data just as carefully as we do.

Legal Requirements

In rare situations, we might need to disclose information to comply with Thai law, respond to legal processes, or protect someone's safety. We'll notify you if this happens unless legally prohibited from doing so.

4. Your Privacy Rights

Under Thailand's PDPA, you have significant control over your personal data. Here's what you can do and how to exercise these rights.

To exercise any of these rights, email us at support@cloudxsyscode.com with "Privacy Request" in the subject line. We'll verify your identity and respond within 30 days.

5. Data Security Measures

Protecting your information isn't just a legal obligation — it's fundamental to maintaining your trust in our educational platform.

Technical Protections

We encrypt data in transit using industry-standard SSL/TLS protocols. Our databases use encryption at rest. Access to student information is restricted to staff members who genuinely need it for their work, and all access is logged.

• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with encrypted storage
• Firewall protection and intrusion detection systems
• Staff training on data protection and security practices

What We Can't Control

While we work hard to protect your data, no system is 100% secure. We can't guarantee absolute security, but we can promise to notify you promptly if we detect any breach that might affect your information. In Thailand, we're required to report significant breaches to authorities within 72 hours.

6. Data Retention Periods

We don't keep your information longer than necessary. Different types of data have different retention schedules based on legal requirements and practical needs.

7. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve functionality and understand how people use our educational resources.

Essential Cookies

These keep you logged in and remember your preferences. Without them, the website wouldn't work properly. We don't ask permission for these because they're necessary for basic functionality.

Analytics Cookies

We use analytics tools to see which pages students visit most, how long they spend on different topics, and where they might be getting confused. This helps us improve our educational content. You can opt out of these through your browser settings.

We don't use advertising cookies or sell tracking data to advertisers. Our analytics are purely for internal improvement of educational services.

8. International Data Transfers

Your data is primarily stored on servers located in Thailand. However, some of our service providers operate from other countries, which means your information might occasionally be processed outside Thailand.

When this happens, we verify that the receiving country has adequate data protection laws or that the service provider has committed to appropriate safeguards. We don't transfer data to countries with weak privacy protections unless absolutely necessary and properly secured.

9. Children's Privacy

Our trading education services are designed for adults. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally collected data from a minor, we'll delete it immediately.

If you're a parent and believe your child has provided us with personal information, please contact us right away.

10. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email at least 30 days before the changes take effect.

Minor updates — like clarifying existing practices or fixing typos — won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page. We recommend checking back occasionally if you're concerned about privacy practices.

11. Thailand-Specific Provisions

As a company operating in Thailand, we comply with the Personal Data Protection Act (PDPA) B.E. 2562 (2019) and related regulations.

Your Rights Under Thai Law

In addition to the rights listed earlier, Thai residents have specific protections. You can file complaints with Thailand's Personal Data Protection Committee if you believe we've mishandled your information. You also have the right to request that we stop processing your data for direct marketing purposes.